Soka3D ("we," "us," or "our") is operated by Lukas Labs LLC, located in [CITY, STATE]. We sell custom 3D-printed products through our website at soka3d.com. Contact us at hello@soka3d.com or [MAILING ADDRESS].
Order information: When you place an order we collect your name, email address, shipping address, and order details. We do not store your credit card number or full payment card data at any time — all payment processing is handled by Stripe, Inc.
Account / contact data: If you submit a contact form or sign up for our mailing list we store your email address and any message you provide.
Uploaded content: For custom products (such as the LithoCube), you may upload photos. These images are stored in our cloud storage solely to fulfill your order and generate print files.
Automatically collected data: We collect session data (stored in a cookie) to power your shopping cart. We may also collect server log data (IP address, browser type, referring URL) for security and operational purposes.
Analytics: [If you use Google Analytics or similar, describe it here. Otherwise delete this sentence.]
All payments are processed through Stripe, Inc. Stripe may collect and store your payment card information under their own privacy policy and PCI DSS compliance framework. We receive only a transaction confirmation and last-four card digits. We never see or store your full card number, CVV, or expiration date.
We use a single session cookie (a small text file stored in your browser) to maintain your shopping cart between page visits. This cookie does not track you across other websites and is deleted when your browser session ends or after a period of inactivity. We do not use advertising or tracking cookies at this time.
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share data with:
We retain order records for a minimum of [7] years for tax and accounting purposes. Email addresses on our marketing list are retained until you unsubscribe. Uploaded images used for custom orders may be deleted after your order ships.
Depending on your location, you may have rights regarding your personal data including the right to access, correct, or delete data we hold about you. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of sale (we do not sell personal information).
To make a data access or deletion request, email us at hello@soka3d.com with the subject "Data Request." We will respond within 30 days.
We use industry-standard measures to protect your data including HTTPS encryption in transit and access controls on our systems. However, no method of transmission over the internet is 100% secure.
Our store is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.
We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.
Questions about this policy? Contact us at:
Soka3D
Lukas Labs LLC
[MAILING ADDRESS]
hello@soka3d.com